my stay was refreshing and exceeded previous experiences in medina. the room was clean and spacious, providing a comfortable retreat after a long day. the shuttle service was timely and made traveling to the holy sites effortless.

dining options lacked variety and flavor.

This place is just a top selection for a swift visit in Medina with fantastic value. The staff was incredibly helpful, especially during check-in, which made things a lot easier. Just be aware that dining options are limited, so plan accordingly.

My stay exceeded expectations! The Deluxe King Room was spacious and clean, providing a relaxing ambiance after a day of exploring. The hotel had a lovely rooftop area where I could unwind, and the shuttle service made it super easy to reach the holy sites without any hassle.

Dining options were somewhat limited.

would definitely come back

The Superior Twin Room was super comfy with air conditioning, flat-screen TV, and a minibar. Loved the quiet street view! The staff were professional and friendly. They offered a timely shuttle service to local sites and the fitness center was a nice bonus. Everything felt clean and well-maintained!

The hotel had a lovely, welcoming ambiance with spacious rooms that made moving around easy for me. The decor was cozy and elegantly designed, particularly in the common areas, which felt quite comforting during my stay.

More staff assistance for luggage handling would be great.

Spacious room and the dining quality was quite poor during my stay.

Shuttle service was insufficient!!! Bathroom cleanliness needs attention, and room service food quality was awful!!! Establishing clearer communication about late check-out could improve guest experience!!!

We had an amazing time staying with friends! The Deluxe King Room was clean and spacious, perfect for relaxing after exploring. We visited the beautiful Al-Masjid an-Nabawi and the delightful Quba Mosque. The shuttle service was on point, making it easy to get around. Totally recommend!

The dining options were somewhat limited.

The staff was helpful with my inquiries, and the clean room made for a comfy stay. Plus, the taxi pickup was smooth as butter.

Chosen for proximity to the airport, the stay in the Superior King Room was comfortable, highlighted by the neatness of the facilities. Breakfast included fresh seasonal fruits, though the dining setup was somewhat disappointing with plastic glassware and slow service. Staff were polite, which softened the experience, but the food quality lacked variety and flavor. Overall, a decent option for a quick stop, though improvements in dining could enhance the experience.

Comfortable Stay with Room for Improvement

Our experience was mostly enjoyable. The suite offered comfort, though we noticed some maintenance issues, such as dusty furniture. Breakfast included basic options, but the omelet station was a nice touch. Ensure you confirm shuttle service timings to avoid delays!

The spacious Superior Twin Room offered ample space for my family, making it comfortable during our stay. The elegant decor added a cozy touch that helped soften some of the rough edges we'd later encounter.

Check-in at 4 PM was rigid, even for families after long travels, causing frustration among guests. During our visit, food options were lackluster. I sent back the Penne Arabiatta due to its awful smell, and alternatives like club sandwiches weren't much better. The bathroom had a consistent leak that made it feel less than clean, which was disappointing. Additionally, late check-out requests were mishandled, leading to awkward luggage arrangements. Overall, it felt like management missed the mark on guest comfort.

The staff was incredibly helpful, and I enjoyed a delightful breakfast that set me up for the day. The leisure area had a cozy lounge and a nice TV room, perfect for some downtime. Just a heads up, the café priced their drinks a bit high, so you might want to grab refreshments elsewhere. ☕️